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ID #42

2024-04-18 10:47

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I just registered, where is my serial number?
Why is OfficePool so expensive? Also, if I purchased OfficePool last year, do I have to pay again?
What happened to the Possible Outcomes Report from an earlier version of OfficePool?
Why do the Pct. fields (Chances for first, Money Chances) of the Standings report sometimes generate percentages that total up to more than 100%?
The report column headings are not being displyed correctly (or to my liking), can I change them?

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Records in this category

How to fix this error: "Invalid Response to Database. Password could not be set"
Web Entry Form does not submit on iPhone or iPads (hangs endlessly).
When I try to launch OfficePool I am getting the following error message/dialog: “OfficePool 2018” can’t be opened because it is from an unidentified developer. Your security preferences allow installation of only apps from the App Store and identified developers. How do I fix this?
How to Move or Resize an Off-Screen Window in Windows?
How do I use the "Auto-Update" with SFTP or FTP?
How do I open the app on a mac when I see the following message: “OfficePool 2017” can’t be opened because it is from an unidentified developer.
The Pool Manager (your email) is not registered for (year). Your picks were not recorded or sent
I am new to the program, where do I start?
Where is the PowerPC version for 2015?
Is there a way to import all of last year's settings into this year's file?
What is the best web site program to download. Needs to be easy to work with.
I’m getting a LoadDataSource error popping up when I attempt to generate reports after entering new picks. I have to click “ok” three times before it will generate reports and then it shows empty rows for all entries but the last one.
I am using gmail but my brackets are not coming through. Can you help?
Help! I get an invalid serial number even though I registered for OfficePool.
Server or Connection problem: Database access returned an invalid response
I’m trying to set up my scoring. What is the difference between the Final Two and the NCAA Championship?
When attempting to setup the database file index it is responding to me: "Invalid response from the database. Password could not be set."
I'm trying to send out an email to my entrants but there is no "send" button in the manager screen.
I am trying to register but keep getting "Not a valid serial number" Please try again. I copied the serial number from the email into the appropriate box, but have had no luck. Can you help?
I cannot see the entire page on any screen. This includes the last line of the brackets and any of the selection boxes at the bottom of any page.
ERROR: Problem occured in opening Initial Window
I'm seeing "The Results" show up in my Standings report. I don't remember "The Results" showing up in earlier versions, and it seems a bit weird for them to show up there.
After setting up the pool and closing the application I cannot reopen it. I get an eroor message saying WebEntry_Form.htm is not a compatible OfficePool File.
When I publish my web reports, the individual brackets all read "no_pick" as the person's pick for every matchup. When I look at them in the software, everything looks fine.
What options are available for the "First Four" games and how does OfficePool handle the "First Four"?
How many people can partipate in our pool?
Where can I find the documentation for OfficePool?
How come when I "Build Website" some reports are not being generated (Like the Standings Report)?
I go to the IMPORT feature: What do I put in for "copy SOURCE of the emails and paste it below"?
I can't seem to get the email to work. When I try my default email it won't attach the report? If I use Gmail, is there a secrete to getting this to work?
I am getting delays or timeouts (500 Internal Server Error) after submitting a bracket. What's going on?
After I import the NIT teams, the teams are off by one round. How do I quickly advance them to the Round of 32?
I'm not clear on how to manually edit the First Four teams, since I can only see 4 of the 8 in the team entry screen. How do you do this?
What is the security protection code and file index? (When using the database option for the Web Entry Form)
Greetings! I'm a long-time customer of OfficePool. Love the software. Keep up the good work! My pools run a seed x weight scoring system. Up until now I've ignored the play-in games, but may want to include them this year. My question for you: in OfficePool, how are the First Four teams handled, in terms of seeding? If the teams are seeded as "16s" even if I assign a 1 to the round weight, there's still 64 points in play for four games, which is a LOT and could potentially unbalance my scoring system. My follow-up question is: can I assign fractional weights to that particular round, i.e. a weight of .5 or even .25, if I choose to use the First Four games? Thanks again for all the hard work in developing OfficePool. My best to all of you.
Can I install the software on two computers and run one tournament? (I will run just one tourney but will not always have accces to my desktop so I want to install on my laptop as well.) What is the easiset way to keep both computers in sync?
The Standings report displays picks for regional winners, finals and champ. I can not tell from where the report is pulling the Final Four-1....4 picks but, in the past, it's always been the regional winners. This year it's showing teams winning different regions. For instance, Louisville appears in the FF-1, FF-2, and FF-3 columns, UConn is in FF-2 and FF-3, and Pitt appears in FF-1, FF-2 and FF-4. Is there a bug in the Reports?
Is there an easy way to output the email addresses of data from our pool?
Is there any way to host the web page on your servers so our contestants can see the results on line?
My NIT Pool (but *not* my NCAA pools) keeps "hanging" in the midst of the Auto Update process. What's going on? In my other pool I do not have this problem.
What's up with the four play-in games (officially called the "First Four") in 2011 and will OfficePool be bale to handle these games.
How to I clear or erase a pick?
Will there be a discount for OfficePool 2011 for registered users of previous versions?
I purchased OfficePool in a previous year, is there a discount for this year's pool?
The look and feel of my reports has changed after upgrading from 2010 to 2011. How can I restore the old styles and settings?
I feel I'm missing something simple. How can I create a Sweet 16 pool?
In the South Region, selections for Richmond are being displayed as Dayton when viewing them from a web-generated bracket. How do I fix?
How do I export a list of everybody's picks onto an excel spreadsheet round by round? The only option I see is for the Final Four on to the championship game (by exporting a Standings Report, for example). What I need is ALL the users picks.
Can reports be exported into excel by chance?
A page says an email has been sent, but I (or a user) did not receive it. What happened to it?
Do I need the company version? What differences are there?
I think I have the reports title correctly shown through preferences. However, when I try to print the Standings, the top of the page reads "Report Title". If I save the file in html, the report title is shown correctly, but I don't like the formatting as well. I like to send my participants pdf files of the standings each day. Can you help?
Is it possible to run the NCAA pool and the NIT pool both on the same registration? If so can you give me some directions?
This year the file installed in my Program Files. And when I located the folder, there was no OfficePool Files folder within which I had been able to alter the templates in previous years. Can you help?
Is there a way to export certain brackets into an HTML format or PDF or something? I'd like to export my brackets to my tournament participants so they can hold me accountable.
How do I get rid of the email address on the Individual Brackets?
I am using gmail. How do I save the emails to import them into OfficePool?
From the Bracket index report on my pc - when I click on an individual's bracket it pops up. But once it is loaded up to the web nothing happens.
How come I am not getting emails from my players when they fill out the Web Entry Form?
I am having trouble importing the brackets people fill out on the web into my OfficePool program. Can you please help me so I do not have to import 75+ brackets by hand.
How hard is it to set up a Office Pool Web Site?
How do I upload my web report files to my ISP?
How often will the actual tournament results be updated? (i.e. When I click on the downloads results button sometimes the latest results do not show up)
Why is OfficePool so expensive? Also, if I purchased OfficePool last year, do I have to pay again?
I just registered, where is my serial number?

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